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Krakow Unlocked is a local tour operator run by a Polish-British team based in Krakow, offering Krakow experiences and day trips across southern Poland, booked and supported directly rather than through a faceless marketplace. Expect themed afternoon teas, speakeasy cocktail nights, boat brunches, historic sites and natural landmarks beyond the city, and small-group trips to Zakopane and the Tatras. Rated 5.0 on Google.

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Why book with us

Real Support, Real People

We’re here when you need us — contact us easily via chat, email or phone.

Based in Krakow

We live here. You’re booking with local experts who know the region inside out.

Tailored to You

We don’t just sell tours — we help you pick the one that fits you best.

Flexible Booking

Change of plans? Enjoy free cancellation on all tours.

What Our Guests Say

Dave Gibb
Coming from Canada for our 15th anniversary. Seeing all the other companies that cancel. It was not a worry we had with Krakow Unlocked Our two excursions were the highlight of our vacation. They took such good care of us. Had a blast
Emily Marland
We have recently done the Zakopane tour with Krakow Unlocked and would definitely recommend it! The whole day was great, we loved the trip particularly the snow mobiles which were so much fun! The driver was amazing; on time, accommodating and super informative. It was lovely being in a small group. Thank you for having us!!
Hilary Anne McBride
What an absolutely Fantastic experience We had! Very informative, responsive, very helpful and our trip went very smoothly (Snow mobiles). Thank you very much!! I will defo be booking again!!! Superstars!!!!
Emma Blackwood Slaven
Zakopane day! Driver good communication and also a great guy. We loved our tour and would recommend the company again. We will be back in summer and will book tours with you again. Thank you so so much for making our few days in krakow full of memories 10/10 review
Caroline Thomas
We used Krakow Unlocked for a trip to Zakopane for snowmobiling and then onto the Thermal Baths. The day was well organised and the communication before the event was great! Our driver (Robert) was brilliant, made sure we were sorted at both events, dealt with everything and talked to us about the history and the area whilst on the trip. I would recommend this company for your trips
Stephannie O'Kane
Wow, what a company. No issues what’s so ever. We did zakopane and the experience was amazing. I would definitely use this company again.
Linzie Ellis
Fantastic from the minute you start communicating! after seeing some TikToks we decided to book the Zakopane & chocholow day trip from start to finish it was the highlight of our Poland adventure. I would 100% recommend this company. we will be back and can't wait to start looking at other trips they have to offer. Mario was amazing
Claire Tallent
100 percent recommend from first contact fantastic communication .great trip fantastic guide ..thankyou for today
Hannah Newman
Absolutely brilliant day! Communication was excellent from start to finish. Our driver, Konrad, was top-notch — very helpful, thorough, and exceptionally attentive. Couldn’t have asked for better service!
Lisa-Marie Walkden
Krakow Unlocked would be the only recommendation I would give to anyone looking to book anything in Krakow and the surrounding areas. From start to finish, they were kind and considerate. They understood the importance of everything going right during our trip and they reassured me from the beginning. It’s hard to know who to trust and who will let you down, but we could not fault them. Thank you for everything!
Jayne McLean
Had a lovely afternoon brunch, the food was lovely and all really nicely set out
Sharon Barclay
booked the criminal cocktail experience with krakow unlocked what a great night
Paul Sharples
Stumbled across Krakow Unlocked and so glad we did. We booked the Criminal Cocktail experience with them at Mr Blacks which consisted of 4 cocktails each based on a well known criminal. The cocktails were probably the best we have ever had and served by Boris who was fantastic and a real credit to the venue.

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